Case Management Assistant Job – Hennepin County


++OPENING DATE :++ 03/01/22

++CLOSING DATE:++ 01/10/22 23:59 PM central time


++SITE:++ Minneapolis and surrounding suburbs, Minnesota

++DEPARTMENT:++ Community corrections and rehabilitation


The Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Case Management Assistant to work within the Adult Probation Services Division (APSS). This position will look after very low risk clients and help them meet court-ordered conditions.

New employees who are hired in remote or hybrid positions between January 2, 2022 and December 31, 2024, will receive $ 500 towards the cost of establishing consistent Internet connectivity, payable at the end of 6 months of employment.

Place and times:
This position is hybrid and will be performed both on-site at the Probation Center North at 4336 Lyndale Avenue North, Minneapolis, 55412 and remotely depending on the duties of the position. Hours of work will be Monday to Friday, 8 a.m. to 4 p.m.
About this position:
This position is full time, paid. As of September 1, 2021, all new job postings are conditional on the candidate being fully vaccinated against COVID-19. “Fully vaccinated” means 14 days after receiving the second dose in a series of two-dose vaccinations approved by the US Food and Drug Administration (FDA) on a full or emergency use basis, or 14 days after receiving an FDA approved single dose vaccine on a full or emergency use basis. After a conditional job offer, the candidate must show full proof of vaccination before their start date. A COVID-19 vaccination card from the Center for Disease Control and Prevention (CDC), an vaccination card from your doctor’s office, or a personal digital vaccination card is sufficient “proof”. The candidate must also certify that he is vaccinated by filling out a form on the first day of employment. Reasonable accommodations to this vaccination requirement will be considered upon request by an applicant for medical or religious reasons, as required by applicable law.
In this position, you will have to:

  • Meet with clients to determine their needs, make referrals, and provide data to community agencies that offer interventions and resources to address the behavior.
  • Meet with clients to obtain information on the state of work, family, crime and / or health and communicate this information to judges and / or probation officers and refer them to community / treatment resources if necessary.
  • Monitor clients ‘progress on a limited basis by following treatment plans, obtaining stable employment or completing probation conditions and keeping notes on clients’ participation in programs and their progress.
  • Complete reports for court and probation officers.
  • Talk to judges, health care providers, prosecutors, probation officers and / or social workers about how to meet the needs of clients.
  • Arrange court appearances for the client and families, transporting people as needed.
  • Provide resources related to personal adjustment and life stability planning needs and compliance with probation and supervised release conditions.

Need to have:

  • One of the following:
    • Two or more years of paid social service or criminal justice experience providing direct service to clients.
    • A two-year personal service certificate.
    • Two or more years of college coursework in the behavioral sciences.
  • A valid driver’s license and the possibility of obtaining a ++ Hennepin County Driver’s License ++.

Good to have:

  • Experience:
    • Establish new partnerships with community partners to ensure clients’ access to resources.
    • Using the Offender Management System (OMS), Court Services Tracking System (CSTS) and other criminal justice databases, as well as Microsoft Office programs including Word, Excel and Outlook at an intermediate level.
    • Working with evidence-based practices
    • Work with clients or clients from various backgrounds.
  • Knowledge of community resources and social services available to serve clients; interview techniques with clients.
  • Ability to:
    • Accurately record information in an objective, clear and concise manner.
    • Establish and maintain relationships with staff, community resource providers and other criminal justice professionals so that teamwork and collaboration are preserved.
    • Build strong relationships with clients, colleagues and the public.
    • Communicate effectively orally and in writing.

About the department:The Department of Community Corrections and Rehabilitation works to improve community safety, promote community restoration, and reduce the risk of reoffending. Department staff and volunteers serve Hennepin County in more than 20 service locations ranging from correctional facilities to probation report offices and vocational training centers, providing long-lasting corrections to over 26,000 adult and underage clients. . It is the largest community corrections organization in Minnesota. Learn more at ++ / fixes ++.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life of our residents and communities. All of our jobs align with one or more of our overarching goals – that the residents of Hennepin County are healthy, protected and secure, self-reliant, due process and mobile.

Our employees receive a combination of generous benefits and a positive corporate culture not found in other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits, and opportunities for growth. Learn more at ++ / employees ++.

Hennepin County envisions an organization where our commitment to diversity and reducing disparities is fundamental to providing excellent service to our community.

Your future. Made here.

This position will be used to fill current and future vacant full-time, part-time, permanent and time-limited Case Management Assistant positions.

This position is classified internally as a Case Management Assistant. Click ++ here ++ to view the job classification specification.

Interview invitations will be based on an assessment of education and experience. The job offer will be subject to the successful completion of a pre-employment physical examination, drug test, employment background / reference check, background check, pre-employment fingerprint and driver’s license verification.


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